WEBINAR: Migration to the cloud – from Call Center to Experience as a service.

This webinar, that which will take place on November 24th at 3.00 pm, is  another important  appointment managed by  Genesys and Bizmatica with the special contribution of Centro Medico Santagostino as testimonial.

The issues of the webinar will be focused on the correct management of the contact channels dedicated to customers to optimize customer experience, especially for enterprise such as Centro Medico Santagostino, which have to faced a difficult and a constantly evolving situation.

Centro Medico Santagostino  has place cloud at the center of its strategy also for what concerns the Call Center, defining very specific objectives:

• manage an increasing number of contacts;
• increase the number of services offered to patients;
• contract the impact of costs on the budget

Don’t miss this precious opportunity and subscribe to the webinar.